Mature teacher with a fun attitude to learning - using movement and music to encourage ESL students to voluntarily participate in lessons. The lesson will always start with a warmer exercise which may be a role play, or game geared to the students' level of experience.
There will always be a structured focus followed by repetition learning and the lesson will conclude with a refresher.
I have had two long stays in Vietnam teaching English at International and Private schools in both the south and the north. The age groups ranged from kindergarten to adult and the results varied accordingly. I actively encouraged my students to speak English to a Native English speaker, with varying degrees of success.
Enthusiastic and results-focused Senior Sales Executive, I have built a strong industry reputation through expert commercial acumen and a reputation for working with integrity and a commitment to developing skilled sales teams. I hold core skills in driving account performance and thrive in an environment that values dedication, resourcefulness and innovation. I have a proven ability to ‘think outside the box’ in identifying problems and implementing innovative solutions to drive positive client connections and grow strong business relationships built on trust and expert industry knowledge. I maintain strong planning, reporting and networking skills and am able to build motivated and skilled sales teams focused and thriving on meeting targets and exceeding customer expectations.
Advanced Diploma of Business Management Diploma of Business Management Engineering Technician Certificate
Real Estate Valuation
TESOL (Teaching English as a Second Language)
2014 – Current: During this period I was fortunate enough to take some time away from my career to volunteer with organisations including a Suicide Prevention Group and teaching English in paid positions with charity organisations in Vietnam as well as locally with Asian students through the Uniting Church.
2013 – 2014
Regional Sales Manager (NSW/ACT)
GWA Door and Access Systems, VIC
Provided leadership and direction for a sales team of 14 Sales Reps and two State Managers, as well over supervising the Operations Manager, Warehouse and Distribution Manager, and the Service and Install Manager on site
Held full accountability for an annual budget of $40M, split between $25M for Gainsborough Hardware Industries (GHI) and $15M for Gliderol Garage Doors including preparation of mid- month reports, forecasts and EOM reports
Delivered regular sales training meetings with structured agenda and input requirements from all participants in line with Key Performance Criteria for the business units and provided ongoing mentoring for sales teams as well as performing as the WHS Officer on site
Implemented and managed Salesforce (CRM) to streamline business efficiency and increase performance capabilities and introduced changes to the company’s national call centre processes to achieve significant improvements in customer service standards and delivery
Led the sales teams through a company merger; implemented strategies to develop cross selling of products across channels to market; and implemented and managed a new distribution network throughout NSW and the ACT
Worked with the product development team to launch a new range of electronic door security options followed by training reps across two states to become champion in their regions, as well as leading training of other sales representatives and merchants in the product range
1996 – 2013
Regional Sales Manager QLD
GWA Door and Access Systems, VIC
Held responsibility for overseeing the recruitment, training and ongoing mentoring and development of sales staff at all levels from Sales Reps to senior managers to deliver and maintain sales growth, targets and service delivery
Led sales teams to consistently achieve targets and contribute to the growth of sales from $3M in 1996 to almost $15M in 2012/13
Designed and implemented a proposal to the Company to ‘take back the business’ and move from working with a commissioning agency to instead gain three more representatives to support the sales team, which proved to ultimately be a highly successful move for the company
Led growth and development of the commercial product range for GHI, winning landmark projects such as Circle on Cavill, Q1 in Surfers Paradise, and Zanzibar and Sirocco in Mooloolaba
Appointed and managed an agent in FNQ which saw that region grow significantly in total sales and consistently worked to develop the sales team to eventually undertake higher responsibilities in the roles of Sales Managers
Implemented the CRM program into the Queensland business unit; worked closely with other divisions to develop and market products; introduced and promoted new and innovative displays at the Brisbane Design and Build Centre
Reviewed sales against budgets and individual KPIs and devised strategies including sales training and mentoring to ensure targets were met and drive growth
Developed great networks and regularly engaged in client meetings with major merchant partners, develops builders and architects as well as undertaking regular territory trips with individual representatives to visit their major business partners
Liaised regularly with GHI Head Office personnel including personnel from Marketing, Operations, Research and Development, Accounts and Warehousing
Performed as a key contributor in managing the growth and development of major channel partners in QLD, including Brett’s Hardware and Corinthian Industries
PRIOR EXPERIENCE: I commenced my career as a Sales and Property Manager with Caltex Oil in Wagga Wagga before moving to Queensland in 1994 to hold a Sales Manager role with Pioneer Homes.
Proficient in the use of MS Word, MS Excel, Pronto Movex, Sage and CRM programs such as SalesForce
Further to my recent volunteer roles in teaching English, I have also been a volunteer with Mission Australia as a Youth Enterprise Trust Off-sider and as a Smith Family Mentor
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