I am dedicated to my students, I generally adapt my lessons to the students' needs.
I have 14 years experience in tutoring.
I can help you with your professional career, I can teach you Business English, Management and Business studies.
I can also teach Mathematics, I have diplomas in Math science.
I am motivational and I believe transformational trainer.
I have studied and worked in numerous fields including Education, Civil-Engineering, Manufacturing Process, Entrepreneurship, etc. Throughout my educational and professional journey, I have realized that Quality Management is necessary for any organization’s sustainability, be it private companies or public institutions. Most of the experiences I went through conclude that my inner passion is improving my environment and perfecting it, and I believe that I have the right personality for such a task. I am committed, well-organised and goal-getter. My journey has been long, challenging and quite instructive. It is Achievable consequently!
Personal strength: Pragmatic “doing what works best”
2015-2017: Master of Science in Quality Management, University of the West Scotland (Paisley, UK).
2012: Bachelor’s Degree in Science and Technology, Université de Haute Alsace (Mulhouse, France).
2005-2007: Preparatory Classes in Physics and Chemistry, Condorcet high school (Lens, France).
2004: Baccalaureate (A-level) in Mathematics, Moulay Youssef high school (Rabat, Morocco).
QUALITY MANAGEMENT GRADE:
2017: Lean Six Sigma Green Belt, Benchmark Six Sigma Institute (New Delhi, India).
2017: Lean Six Sigma Black Belt (ongoing).
2017: Training Certificate in ISO 9001:2015, British Standard Institute (Kuala Lumpur, Malaysia).
2017: Training Certificate in Data Analysis, Creative Wise Institute (Kuala Lumpur, Malaysia).
2016: Training Certificate in ISO 18404 LSS Standards, Chartered Quality Institute (Coventry, UK).
2015: Training Certificate in Entrepreneurship, Scottish Institute for Enterprise (Glasgow, UK).
2015: Training Certificate in First Aid, CFA (Paisley, UK).
2014: Training Certificate in Civil Engineering (4 months), I-Tech BTP (Rabat, Morocco).
2014: Training Certificate in Business Administration (3 months), Institut Select (Rabat, Morocco).
2012: Training Certificate in Computer Science, Université de Haute Alsace (Mulhouse, France).
2008: Training Certificate in Engineering and Management Process (1 year), Université de Technologie de Belfort-Montbéliard (Belfort, France).
Managing Quality: DMAIC, 7 tools of continuous improvement, Quality standards, ...
Operations Management: Wheelwright’s model, design process, Porter’s value chain, …
Project Management: Control system, forecasting, Gantt chart, Critical Path Method, …
Interpersonal Skills and Change Management: Force Field Analysis, negotiation skills, …
Statistical Quality Control: data analysis, sampling analysis, control chart, …
Service Quality: measuring customer satisfaction, SERVQUAL, SERVPERF, …
Risk Management: Risk register, ISO 31000, the 4T’s process, …
Financial Resources: ABC method, budgeting, investment decisions, …
Native or bilingual proficiency in Arabic, French, and English.
Limited working proficiency in Chinese, Spanish and Bahasa Melayu.
Minitab, AutoCAD, MATLAB, VHDL, Monte Carlo Simulation.
Microsoft Word, Excel, Power Point.
2016-2017: Quality Improvement in Education, applying quality standards and methods for a better educational system, in partnership with Quality Assurance Agency (Scotland, UK).
2012: Programming in MATLAB a composite homogenization tool originally developed in FORTRAN in “Laboratoire de Physique, Mécanique et Textile” (Mulhouse, France).
2008: Engineer-assistant, writing a report and working with Networks and Telecommunications project manager in Alcatel-Lucent (Rabat, Morocco).
2018: Professional trainer and Management Consultant at Saint Andrews Institute, Kuala Lumpur Malaysia.
2016: Promoting entrepreneurship and starting up new businesses, Scottish Institute for Enterprise (Glasgow, UK).
2014: Building contractor “LAHLOU C&D” price study of buildings and public works projects (Rabat, Morocco).
2011: Sales representative and order picker of products in Basel Airport (Basel, Switzerland).
2009-2010: Teacher of Mathematics and Computer Science in CeraForm (Cherbourg, France).
2008: Sales executive in electronics and appliances, in Géant Casino (Besançon, France).
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